return/exchange POLICY

​

​

We spend a lot of time and effort creating beautiful products for you. We would urge you to please be sure of your purchase.

​

We do not accept any returns or cancellations once the order is placed.

​

In case you have received a damaged product, please reach out to us within 48 hours from the delivery time, with a video of unboxing the package on our email jijivishanaturadyeing@gmail.com.

​

The shipping charges to return the product will have to be borne by the customer.

​

We can arrange for the exchange only if the product is in stock.

 

Any difference in the amount will have to be paid by the customer.

​

A refund is not possible in any case.

​

If the product is defective or damaged during transit. Every product is checked and approved prior to dispatch to ensure a standard quality of products. In such a case, please get in touch with us at jijivishanaturaldyeing@gmail.com  within 2 days of receiving the product. You can request a credit note which will be valid for 3 months from the date issued, if failed to use, the money will not be refunded.